Privacy Policy

Effective Date: July 15, 2026
Last Updated: July 15, 2026

1. Introduction

Welcome to Narrin.

This Privacy Policy explains how Narrin LLC, doing business as Narrin (“Narrin,” “we,” “us,” or “our”), collects, uses, discloses, retains, and protects personal information when you:

  • Visit Narrin.io or another website that links to this Privacy Policy.

  • Contact us or submit a form.

  • Subscribe to product updates or marketing communications.

  • Join a waitlist or beta program.

  • Purchase or reserve a Narrin digital product.

  • Join the Narrin Founders Club.

  • Participate in a survey, promotion, or community activity.

  • Otherwise interact with Narrin through the website.

This Privacy Policy applies to the Narrin.io website and website-based services that link to it. Separate or supplemental privacy notices may apply to Narrin Studio, Narrin View, Narrin Find, beta software, mobile applications, desktop applications, or other Narrin products when they become available.

Third-party websites and platforms, including Kickstarter, payment processors, social-media platforms, and external websites, operate under their own privacy policies.

For purposes of European and United Kingdom privacy laws, [LEGAL BUSINESS NAME] is the controller of personal information covered by this Privacy Policy unless otherwise stated.

2. Personal Information We Collect

The information we collect depends on how you interact with Narrin.

Information You Provide Directly

We may collect information that you provide when you complete a form, communicate with us, register for a program, or make a purchase.

This information may include:

Contact information

  • Name.

  • Email address.

  • Telephone number, when requested.

  • Mailing or billing address.

  • Company or organization name, when applicable.

Purchase and transaction information

  • Products or services purchased.

  • Order date and amount.

  • Billing contact information.

  • Transaction status.

  • Payment method type.

  • Refund, credit, or redemption information.

  • Founders Club membership or reservation information.

  • Narrin Founders Club unique identification number.

  • Kickstarter-related reservation or promotional credit information.

Payment-card information may be collected and processed directly by the third-party payment provider identified during checkout. Narrin may receive transaction confirmation and limited payment details from that provider. The payment provider’s privacy policy also applies to its processing of payment information.

Account, waitlist, and beta information

  • Username or account identifier.

  • Product interests.

  • Waitlist registration.

  • Beta-program participation.

  • Device or operating-system information you voluntarily provide.

  • Product feedback.

  • Survey responses.

  • Feature requests.

  • Testing observations and support information.

Communications

  • Messages submitted through contact or support forms.

  • Email correspondence.

  • Questions and customer-service requests.

  • Feedback, comments, reviews, or testimonials.

  • Information submitted through social-media messages.

Marketing preferences

  • Newsletter registration.

  • Product-update preferences.

  • Kickstarter-launch notifications.

  • Founders Club communications.

  • Consent and unsubscribe records.

Content you submit

If Narrin provides an option to submit photographs, testimonials, stories, videos, or other content, we may collect the content and associated information that you choose to provide.

Please do not submit sensitive personal information through general contact forms unless Narrin specifically requests that information for a clearly stated purpose.

Information Collected Automatically

When you visit Narrin.io, we or our service providers may automatically collect information such as:

  • Internet Protocol address.

  • Browser type and version.

  • Device type.

  • Operating system.

  • Device identifiers.

  • General or approximate location derived from an IP address.

  • Referring website or source.

  • Pages viewed.

  • Links selected.

  • Date and time of access.

  • Time spent on a page.

  • Website navigation and interaction information.

  • Error logs and diagnostic information.

  • Cookie identifiers and similar online identifiers.

We may use this information to operate the website, understand website usage, identify technical problems, measure campaign performance, protect the website, and improve Narrin’s content and services.

Information From Other Sources

We may receive information from third parties, including:

  • Payment and ecommerce providers.

  • Website hosting providers.

  • Email and newsletter services.

  • Analytics providers.

  • Advertising and social-media platforms.

  • Kickstarter or another crowdfunding platform.

  • Customer-support providers.

  • Survey and form providers.

  • Referral partners.

  • Fraud-prevention and security providers.

  • Publicly available sources.

Information received from third parties may be combined with information that Narrin collects directly, where permitted by law.

3. How We Use Personal Information

Narrin may use personal information to:

  • Operate, maintain, and improve Narrin.io.

  • Process purchases and provide digital products.

  • Confirm Founders Club membership or reservations.

  • Generate, issue, validate, and manage unique Founders Club identification numbers.

  • Administer promotional credits, discounts, and member benefits.

  • Provide order confirmations, receipts, downloads, and customer support.

  • Respond to questions, feedback, and support requests.

  • Manage waitlists, beta programs, surveys, and product research.

  • Send service-related and transactional communications.

  • Send newsletters, product announcements, Kickstarter updates, and promotional communications where permitted.

  • Personalize website content and communications.

  • Measure website traffic and campaign performance.

  • Understand how visitors interact with the website.

  • Diagnose technical problems.

  • Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity.

  • Protect Narrin, its customers, and other users.

  • Enforce our agreements and policies.

  • Maintain appropriate business and transaction records.

  • Comply with tax, accounting, legal, and regulatory obligations.

  • Establish, exercise, or defend legal claims.

  • Evaluate or complete a merger, acquisition, financing, restructuring, sale, or other business transaction.

  • Fulfill another purpose disclosed when the information is collected.

  • Carry out another purpose with your consent.

Narrin will seek to collect and use personal information in a manner that is reasonably necessary and proportionate to the stated purpose.

4. Legal Bases for Processing

This section applies when European Economic Area, United Kingdom, or similar privacy laws require Narrin to identify a legal basis for processing personal information.

Depending on the situation, Narrin may rely on:

Performance of a contract: Processing necessary to complete a purchase, issue a digital product, manage a Founders Club membership, administer an account, or provide a service you requested.

Legitimate interests: Processing necessary to operate, secure, analyze, market, and improve Narrin, provided those interests are not overridden by your rights and interests.

Consent: Processing based on your permission, such as certain marketing communications or nonessential cookies.

Legal obligations: Processing necessary to comply with tax, accounting, consumer-protection, law-enforcement, or other legal requirements.

Protection of rights: Processing necessary to protect the rights, safety, and security of Narrin, its customers, or others.

Where Narrin relies on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing completed before consent was withdrawn. European and UK guidance requires organizations to identify the applicable lawful basis and communicate the purposes for which personal information is used.

5. Cookies and Similar Technologies

Narrin.io may use cookies, pixels, local storage, tags, scripts, software-development kits, and similar technologies.

These technologies may include:

Essential technologies: Necessary for website security, checkout, fraud prevention, account access, form submission, shopping-cart functionality, and core website operation.

Preference technologies: Used to remember settings, language choices, and other preferences.

Analytics technologies: Used to understand visitor activity, website performance, traffic sources, and how visitors interact with Narrin.io.

Advertising and social-media technologies: Used to measure campaigns, display relevant advertising, build audiences, or understand interactions with Narrin content on third-party platforms.

Where required by applicable law, Narrin will request permission before placing nonessential cookies or similar technologies. Visitors may manage their choices through the cookie banner or the Cookie Settings link on Narrin.io.

Browser settings may also allow you to block or delete cookies. Blocking certain cookies may affect website functionality.

Where consent is required, users should be able to accept or reject nonessential cookies through a clear choice rather than having those technologies enabled solely because the user continued browsing.

A separate Cookie Notice or cookie-preference center may identify the specific cookies, providers, purposes, and retention periods used on Narrin.io.

6. How We Disclose Personal Information

Narrin may disclose personal information to the following categories of recipients.

Service Providers

We may provide information to companies that perform services on our behalf, such as:

  • Website hosting.

  • Cloud infrastructure.

  • Payment processing.

  • Ecommerce administration.

  • Email delivery.

  • Customer support.

  • Form and survey hosting.

  • Website analytics.

  • Advertising measurement.

  • Security and fraud prevention.

  • Data storage.

  • Professional consulting.

These providers are permitted to process information for the services they provide to Narrin, subject to applicable contractual and legal requirements.

Payment Providers

Payment and billing information may be provided directly to a third-party payment provider. Narrin may receive transaction identifiers, payment status, billing information, and limited payment-method details needed to administer the purchase.

Analytics, Advertising, and Social-Media Providers

Analytics, advertising, and social-media providers may receive device identifiers, cookie identifiers, IP addresses, website activity, referral information, and campaign-interaction information.

The specific providers used by Narrin should be identified through the website’s cookie-preference center or Cookie Notice.

Professional Advisors

We may disclose information to attorneys, accountants, auditors, insurers, financial institutions, consultants, and other professional advisors when reasonably necessary.

Legal and Safety Disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with a law, court order, subpoena, or valid governmental request.

  • Cooperate with law enforcement.

  • Protect the rights, property, or safety of Narrin, our customers, or others.

  • Investigate fraud, abuse, security incidents, or unlawful conduct.

  • Enforce an agreement or policy.

  • Establish, exercise, or defend legal claims.

Business Transactions

Information may be disclosed or transferred as part of a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar business transaction. Where required, we will provide notice before personal information becomes subject to materially different privacy practices.

At Your Direction

We may disclose information when you request or authorize the disclosure.

7. Sale, Sharing, and Targeted Advertising

Narrin does not sell personal information in exchange for monetary payment.

Narrin may use third-party analytics, social-media, or advertising technologies that receive online identifiers and website-interaction information. Depending on the technology and applicable law, such activity may be defined as a “sale,” “sharing,” or processing for “targeted advertising,” even when no money is exchanged.

Where applicable, visitors may opt out through:

  • The Your Privacy Choices link on Narrin.io.

  • The website’s cookie-preference center.

  • A legally recognized browser-based opt-out preference signal, such as Global Privacy Control.

  • A request submitted using the contact information below.

Narrin will honor legally valid opt-out preference signals where required by applicable law.

8. Marketing Communications

Narrin may send marketing communications when you have registered for updates, joined a waitlist, joined the Founders Club, expressed interest in Narrin, or otherwise authorized such communications.

You may unsubscribe by:

  • Selecting the unsubscribe link in a marketing email.

  • Updating your communication preferences, when available.

  • Contacting Narrin at support@narrin.io.

Even after you unsubscribe from marketing, Narrin may continue sending nonmarketing messages such as purchase confirmations, receipts, download instructions, Founders Club identification information, security notices, and responses to support requests.

Commercial email recipients must be provided with a method for stopping future marketing messages.

9. Promotions, Discounts, and Founders Club Benefits

Narrin may offer promotional pricing, discounts, credits, early-access opportunities, Founders Club benefits, or other programs.

These offers are governed by the terms presented with the applicable promotion.

Unless specifically stated otherwise, Narrin’s promotional benefits are offered in connection with a purchase, reservation, membership, or promotional program and are not offered in exchange for permission to sell personal information.

If a future program is considered a financial-incentive or loyalty program under applicable privacy law, Narrin will provide any additional notice required for that program.

10. Data Retention

Narrin retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Complete purchases and provide digital products.

  • Administer Founders Club benefits and promotional credits.

  • Maintain accurate transaction and redemption records.

  • Provide customer support.

  • Maintain security and prevent fraud.

  • Resolve disputes.

  • Enforce agreements.

  • Comply with tax, accounting, and legal obligations.

  • Maintain records of consent, unsubscribe requests, and privacy choices.

The retention period may depend on:

  • The type and sensitivity of the information.

  • The purpose for which the information was collected.

  • The duration of the customer relationship.

  • Whether a Founders Club benefit or credit remains available for redemption.

  • Legal, tax, accounting, and contractual requirements.

  • Security and fraud-prevention needs.

  • Applicable limitation periods.

  • Whether the information is needed to resolve a dispute.

When personal information is no longer reasonably necessary, Narrin may delete, anonymize, or securely isolate it.

Privacy notices should disclose either applicable retention periods or the criteria used to determine those periods.

11. Information Security

Narrin uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, loss, or destruction.

These safeguards may include:

  • Access controls.

  • Authentication controls.

  • Encrypted communications.

  • Secure hosting.

  • Software updates and security monitoring.

  • Restricted administrative access.

  • Vendor review.

  • Backup and recovery procedures.

  • Incident-response procedures.

No website, system, transmission method, or storage service can be guaranteed to be completely secure. You should use care when transmitting information online and notify Narrin if you believe your interaction with us is no longer secure.

Regulatory guidance emphasizes collecting only information that is needed, protecting it appropriately, and securely disposing of it when it is no longer required.

12. International Data Transfers

Narrin is based in the United States. Personal information may be processed in the United States and in other countries where Narrin’s service providers operate.

Those countries may have privacy laws that differ from the laws in your country.

Where required, Narrin will use appropriate measures for international transfers, which may include:

  • Contractual privacy and security obligations.

  • European Commission Standard Contractual Clauses.

  • United Kingdom transfer addenda or approved agreements.

  • Transfers to countries recognized as providing adequate protection.

  • Another lawful transfer mechanism.

13. Your Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

  • Confirm whether Narrin processes your personal information.

  • Request access to personal information.

  • Request a copy of personal information.

  • Correct inaccurate personal information.

  • Request deletion of personal information.

  • Request transfer or portability of personal information.

  • Withdraw consent.

  • Object to or restrict certain processing.

  • Opt out of targeted advertising.

  • Opt out of the sale or sharing of personal information.

  • Opt out of certain profiling or automated decision-making.

  • Limit certain uses of sensitive personal information.

  • Appeal a decision concerning a privacy request.

  • Receive information about the categories, sources, purposes, and recipients of personal information.

  • Exercise applicable rights without unlawful discrimination.

These rights vary by jurisdiction and may not apply in every circumstance. California and Minnesota privacy laws, when applicable, provide rights involving access, correction, deletion, and opt-outs from certain advertising, sales, sharing, or profiling activities. European privacy law provides additional access, correction, deletion, portability, objection, restriction, consent, and complaint rights.

Submitting a Request

To exercise a privacy right, contact Narrin at:

Email: support@narrin.io
Please describe the right you wish to exercise and provide enough information for us to identify the relevant records.

Narrin may take reasonable steps to verify your identity before completing a request. We will use information submitted for verification only as reasonably necessary to process the request.

Where permitted by law, an authorized agent may submit a request on your behalf. We may request evidence that the agent has authority to act for you or ask you to confirm the request directly.

Appeals

Where applicable, you may appeal a decision concerning your privacy request by emailing support@narrin.io with the subject line “Privacy Request Appeal.”

European and United Kingdom Complaints

Residents of the European Economic Area or United Kingdom may also have the right to submit a complaint to the data-protection authority in the country where they live, work, or believe a privacy-law violation occurred.

14. Children’s Privacy

Narrin.io and its services are not directed to children under 13 years of age, or a higher minimum age where required by applicable law.

Narrin does not knowingly collect personal information through the website from children under the applicable minimum age without legally required authorization.

If you believe a child has provided personal information to Narrin, contact us at support@narrin.io . We will review the request and take appropriate action.

Websites and online services subject to the U.S. Children’s Online Privacy Protection Act have additional notice, parental-consent, access, security, and deletion responsibilities when collecting personal information from children under 13.

15. Third-Party Websites and Services

Narrin.io may contain links to or embedded content from third-party websites and services, including:

  • Kickstarter.

  • Facebook.

  • Instagram.

  • LinkedIn.

  • TikTok.

  • YouTube.

  • Payment providers.

  • Ecommerce platforms.

  • Map or media providers.

  • Other external websites.

Narrin does not control the privacy or security practices of these third parties. Their processing of personal information is governed by their own privacy policies and terms.

When you leave Narrin.io or interact with embedded third-party content, you should review the applicable third party’s privacy information.

16. Changes to This Privacy Policy

Narrin may update this Privacy Policy periodically to reflect changes in:

  • Website functionality.

  • Products or services.

  • Data practices.

  • Service providers.

  • Legal or regulatory requirements.

  • Business operations.

The revised policy will be posted on Narrin.io with a new “Last Updated” date.

When appropriate or required by law, Narrin may provide additional notice through the website, email, account notification, or another reasonable method.

17. Contact Narrin

Questions, concerns, and privacy requests may be directed to:

Narrin LLC
Doing business as Narrin
13117 Natchez Ave
Savage, MN 55378
United States

Privacy email: support@narrin.io
General contact email: mmaiers@narrin.io
Website: Narrin.io